State Dropdown not Loading States

[Anonymous]

Hi,

One of my client sites has a State selection on one of their forms, and recently it has stopped loading the states in the dropdown. I tried adding states on the backend (I added Pennsylvania and Maryland) but that didn’t seem to make a difference, either. Since it’s a required field, people are unable to submit the form.

Here is the address:

https://glenmeadow.org/events/22/silk-road-ensemble/

We are using #req_state to pull the form field into the form template (see below for what I have in the template).

Register
*Required Fields

Name*
#REQ_NAME

Email*
#REQ_EMAIL

Phone*
#REQ_PHONE

Address*
#REQ_ADDRESS1

City*
#REQ_CITY

State*
#REQ_STATE

Zip Code*
#REQ_ZIP

Number of Attendees*
#_SPACES

Emergency contacts for each attendee:*
#REQ_FIELD{1}

Food choices for each attendee:*
#REQ_COMMENT

#_SUBMIT{Register}

[Franky]

Do you have a country defined? And are the states linked to that country?

[Anonymous]

Yes, I have a country defined (US) and they are linked to the country. The only thing I wasn’t sure about was the NUM-3 field? I just left it blank so it is 0.

[Franky]

Confirmed as a bug where only 1 country is defined and not used in the rsvp form (since #_STATE should then refer to the states of that 1 country).
This should fix it:
https://plugins.trac.wordpress.org/changeset/1847930/

[Anonymous]

Will this bug be fixed in the next update? If not, could you go into a little more detail about the patch for it now? I am having the same problems.
Thanks,
Debbie

[Franky]

It will be in the next version. If you are not sure how to apply the fix then you’ll need to wait.

[Franky]

Small update: this fix is already in the released version 2.0.26

[Anonymous]

Hi Franky,
Hmmm…it is not working on my site.
Here is the test page:

http://www.narryecaldwell.com/events-2/?event_id=20

Thanks for checking this out. And, yes, I am using version 2.0.26.

Debbie

[Franky]

Do you have more than one country defined? If so, you need to show the country selection too.

[Franky]

Btw, the next version will be more strict: if no countries are defined, you won’t be able to manage states.

[Author]

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