Phone no. from booking form not visible for person

[Anonymous]

Hello!
I need help …
Our club uses the following booking form on sii-kids.de. Unfortunately, something is wrong with the mobile number / phone number. This is not displayed to the participant / booking person after a registration, but has disappeared.
Where is the error?

Many greetings
Susanne

<table class=’eme-rsvp-form’>
<tr><th scope=’row’>First name*:</th><td>#_First name</td></tr>
<tr><th scope=’row’>LastName*:</th><td>#_LASTNAME</td></tr>
<tr><th scope=’row’>Street u House no.*:</th><td>#_ADDRESS1</td></tr>
<tr><th scope=’row’>Postcode*:</th><td>#_ZIP</td></tr>
<tr><th scope=’row’>City/City*:</th><td>#_CITY</td></tr>
<tr><th scope=’row’>Email*:</th><td>#_EMAIL</td></tr>
<tr><th scope=’row’>Mobile no*:</th><td>#_PHONE</td></tr>
<tr><th scope=’row’>Number of participants*:</th><td>#_SPACES</td></tr>
<tr><th scope=’row’>Comment / Message:</th><td>#_COMMENT</td></tr>
<tr><th scope=’row’>I would like to receive email updates*:</th><td>#_OPT_IN</td></tr>
</table>
#_GDPR Ich bin mit der Speicherung meiner Daten einverstanden und der Cookie-Verwendung laut Datenschutzerklärung stimme ich zu.
<br>
#_SUBMIT

Translated with http://www.DeepL.com/Translator (free version)

[Franky]

You’ve posted your RSVP form layout, but not your registration confirmation layout. Check that layout and make sure it has #_PHONE in it…

[Anonymous]

Above displayed form layout is entered under Settings > Booking > Booking Form Format
Where can I change the layout of the registration confirmation then?

[Franky]

See the global RSVP setting “Booking recorded message” or – per event – under “RSVP form formats” the setting “Booking recorded message”

[Anonymous]

Hi again,

in “Booking form format” it was present as follows (but obviously did not work). in “Booking recorded message” i have now also inserted this. Now it should work?

<table class=’eme-rsvp-form’>
<tr><th scope=’row’>Vorname*:</th><td>#_FIRSTNAME</td></tr>
<tr><th scope=’row’>Nachname*:</th><td>#_LASTNAME</td></tr>
<tr><th scope=’row’>Straße u Haus-nr.*:</th><td>#_ADDRESS1</td></tr>
<tr><th scope=’row’>Postleitzahl*:</th><td>#_ZIP</td></tr>
<tr><th scope=’row’>Ort / Stadt*:</th><td>#_CITY</td></tr>
<tr><th scope=’row’>E-Mail*:</th><td>#_EMAIL</td></tr>
<tr><th scope=’row’>Handy-Nr*:</th><td>#_PHONE</td></tr>
<tr><th scope=’row’>Anzahl Teilnehmer*:</th><td>#_SPACES</td></tr>
<tr><th scope=’row’>Kommentar / Mitteilung:</th><td>#_COMMENT</td></tr>
<tr><th scope=’row’>Ich möchte per E-Mail über Neuigkeiten informiert werden*:</th><td>#_OPT_IN</td></tr>
</table>
#_GDPR Ich bin mit der Speicherung meiner Daten einverstanden und der Cookie-Verwendung laut Datenschutzerklärung stimme ich zu.
<br>
#_SUBMIT

[Franky]

Wait, I think I misunderstood your initial question. Do you mean that the input field asking for the phone number is not showing? Can you demonstrate that somewhere?

[Author]

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