I have this membership where I set to delete not approved members automatically after 7 days.
But the member is not being deleted and it is the 8th day after registering now (18th registered 10:14 am).
Can it be that the start and/or end date for that member are not empty? That would explain it (as first the end date is taken into account, then the start date if end date is empty, then the creation date if start date is empty). Sometimes – upon edit – the end date is not empty and then a pending member is deleted based on that date (and the number of days you configured).
I guess that in this case only the creation date should be taken into account …
If both start and end date are empty, then this is not the problem (nor the solution). Are you sure?
Is the creation date ok (in the overview for members, check “status”, “start date”, “end date” and “registered on” columns and copy/paste those).
The registeration date was correct (18th july) but there was an empty start and end date, what I can remember. I opened all the options before to check your earlier statement. I read that you said they should be empty, not ‘not empty’.