Events Made Easy Forums Generic Issue after successful payment

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #62355
    developer1602
    Participant

    Hello,

    I am facing the very critical issue. After the succefull payment on the backend in the “Approved Bookings” section it syas paid “NO”. Also I have used the Multiseat and multiplrice event. Please help me to fix the issue.

    Thanks

    #62356
    Franky
    Keymaster

    Which payment gateway did you use? And is it test (sandbox) or production? Also: on a public server or internally?
    The fact that you use multiprice/multiseat is not relevant for payments, so that’s not an issue.

    #62367
    developer1602
    Participant

    Hello,

    Thanks for the revert back!!

    I am using the paypal payment gateway in production mode.

    #62368
    Franky
    Keymaster

    If it got paid but not marked paid, it probably means that the person who paid closed the paypal payment page before returning to your site. Paypal is lacking in that regard with their php sdk …
    I recommend that you switch to the “paypal legacy” method for payments, that supports notifications from paypal. I’ll try to add some code to verify outstanding paypal payments once every 5 minutes too

    #62369
    developer1602
    Participant

    Thanks for the information, I will try this and will let you know!!!

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