Events Made Easy Forums Generic Is there a problem with email ?

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  • #60802
    Anonymous
    Inactive

    Hello Franky

    I have a problem with the email send by the application. A generic mail sent to all the people in EME is not sent to all of them. A reservation is not always confirmed to the reseller and is not informed to the author of the event who is also the default contact person.

    #60803
    Anonymous
    Inactive

    For information I restored the version 2.1.59 and there all the mails that were blocked are gone. The original sending was not put in the queue but sent immediately.

    #60805
    Franky
    Keymaster

    Did you check the setting if the queuing is activated? And if so: configured in the “scheduled actions”?

    #60809
    Anonymous
    Inactive

    I don’t use the queue. One particular point is that I checked and found the problem on a MAMP installation. It was amazing to see the missing mails go away when reinstalling version 2.1.59.
    If there’s a real problem there should be other users reporting it?

    #60815
    Anonymous
    Inactive

    In the end I wonder if it’s not my local installation on MAMP that’s malfunctioning.
    So I think you can remove this discussion from the bug category.
    Thank you for your always very professional help

    #60817
    Franky
    Keymaster

    Even then it should be something to debug … maybe try activating the queue and see if that helps?

    #60825
    Anonymous
    Inactive

    I uninstalled a plugin (Email Users) that hadn’t been updated for 2 years and that could be the cause of the problem. Since then, everything seems to be working normally.

    #60827
    Franky
    Keymaster

    Nice to hear!

Viewing 8 posts - 1 through 8 (of 8 total)
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