Events Made Easy Forums Generic Conditional tags in test mails

  • This topic has 5 replies, 2 voices, and was last updated 1 month ago by Timo.
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  • #63201
    Timo
    Participant

    Hi Franky,

    I am using conditional tags to personalize event-related emails send via the send mails section.
    This works pretty fine – but unfortunately the conditions are not interpreted in the preview mail that you can send to a test person…
    I made sure that this test person is registered for the event and fulfills the applied condition.

    Is it supposed to behave like this or am I doing something wrong?

    It would be quite helpful, to be able to check if the conditions work properly, before you send it to all participants.

    Best regards
    Timo

    #63202
    Franky
    Keymaster

    Weird … the same placeholder actions happen for both previewmail and actual event mail.
    I’ll check this a bit further.

    #63203
    Franky
    Keymaster

    Which condition are you testing? So I can try to reproduce it here.

    #63204
    Timo
    Participant

    We were trying things like
    [eme_if tag='#_IS_PAID' value='1'] XXX [/eme_if]
    [eme_if tag='#_IS_PAID' value='0'] YYY [/eme_if]

    #63205
    Franky
    Keymaster

    That is impossible for a preview mail. You’re using a booking conditional placeholder, and for a previewmail: which booking would that concern (imagine if someone made more than one)?
    The previewmail acts as a mail to “all”, so generic and event placeholders can be tested for, but that’s it.
    If you want to test your mail template like that: go in the booking, select the booking of choice and from the dropdown menu choose the action “Send booking related email to selected bookings”.

    #63210
    Timo
    Participant

    All right I thaught it would choose the booking of that test person when it is registered for the event. But you’re right – there could be more than one booking… didn’t think about that!

    Thanks für the clarification!

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