Events Made Easy Forums How do I … Access denied: attendance count=1, max count=0

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  • #62704
    Anonymous
    Inactive

    Hello,

    i have a plain and fresh instalt WP Test Site. No Pugins just EME.
    I have an Event setup with QR Code. On Web im Logt in as Administrator. If i scan this QRCode from the RSVP EmAil, i get this info.

    Payment ok
    Access denied: attendance count=1, max count=0

    If i relode the Page the Conting starts
    Access denied: attendance count=2……, max count=0

    In the eme-attendance-reports in WP Backend, nothing hapens. NO Data.
    What i do wrong? Can i geht an How to to geht this work.?#

    Thanks 🙂

    https://twiks.de/events/biergarten-freitag-im-braugut-30/ <<< Reg Site
    https://twiks.de/veranstaltungen/?eme_check_rsvp=1&eme_pmt_rndid=dbea65d3198a8736cb2559b3e2bea547067744af8685a3&booking_id=24 <<< QRCOde Site

    #62727
    Franky
    Keymaster

    (Edit: sorry for the late reply, but this topic was flagged as suspicious and was awaiting approval)

    Because you have “access denied” the only thing that increases is the amount of times the code has been scanned (see the booking overview, where you can see the count).
    I admit that it is confusing with the actual ‘Attendance record’ being added when it is successful. I’ll change that text to be more “correct”.
    However: you try to scan something where “max count” is 0, meaning no seats booked??? That means the person is not allowed to enter in the first place and so no actual attendance record should ever be added.

    #62728
    Anonymous
    Inactive

    Hi Franky,

    the Customer book one Seat. The Ebvent comes up and i scan his QR Code.
    Then attendance count=1, max count=0 happend.
    If ein Scan again attendance count=2, max count=0 and so on.

    But no attendance record is made for the scan.

    BR Peter

    #62729
    Franky
    Keymaster

    There is indeed a small bug (the “max count” was always 0), this is now fixed with this change:

    https://plugins.trac.wordpress.org/changeset/2548306/

    #62730
    Franky
    Keymaster

    Btw: I just released a new version, this fix is in there too.

    #62731
    Anonymous
    Inactive

    Awesome it woks 🙂

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