Events Made Easy › Forums › Generic › You do not have sufficient permissions to access this page.

  • This topic has 13 replies, 4 voices, and was last updated 14 years ago by Anonymous.
Viewing 14 posts - 1 through 14 (of 14 total)
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  • Thu 1 Sep 2011 at 12:05 #43480
    Anonymous
    Inactive

    I’ve been using EME for over a year now with no problems but all of a sudden it gone from my dashboard menu, when I try to access it though a URL I get You do not have sufficient permissions to access this page. I’m logged in as a user with administrator rights so I’m not sure where to look for the problem.

    Thu 1 Sep 2011 at 12:26 #48562
    Franky
    Keymaster

    Try giving yourself all rights (even as admin) and try again.

    Thu 1 Sep 2011 at 12:47 #48563
    Anonymous
    Inactive

    You mean the MySQL user? that already has all rights, tried removing some rights and adding it again but it’s not made any difference

    Thu 1 Sep 2011 at 12:51 #48564
    Franky
    Keymaster

    No, I mean your WP admin user.

    Thu 1 Sep 2011 at 13:01 #48565
    Anonymous
    Inactive

    not sure I’m following you Franky, for the WP users i get an option to set a role (admin, subscriber etc) but I don’t see anything to add all rights. where should I be looking?

    Thu 1 Sep 2011 at 13:07 #48566
    Franky
    Keymaster

    Hmmm …. first things first: did you disable/enable the plugin after the update?

    Thu 1 Sep 2011 at 13:11 #48567
    Anonymous
    Inactive

    That was is, thanks! Never had to do that before, is that something that should be done after every update?

    Thu 1 Sep 2011 at 13:14 #48568
    Franky
    Keymaster

    Errr …. yes …. it even says it (or should) in red at the top of every WP admin page after you upgraded EME

    Sun 4 Sep 2011 at 17:33 #48569
    Anonymous
    Inactive

    Franky,

    I’m having trouble with this.

    I tried to upgrade (without deactivating [sorry]) then I got the You do not have sufficient permissions to access this page error.

    I have deactivated and reactivated and doesn’t sort it.

    The user account is an admin and I’ve even re-downloaded the trunk and tried to upload again. Got an error as dir already existed so renamed existing to xxx.old and then uploaded and activated but still getting the same.

    This only happened when upgrading from 3.?.? to 4.0.1

    Any ideas?

    Thanks

    Tom

    Sun 4 Sep 2011 at 17:36 #48570
    Anonymous
    Inactive

    In case it makes any difference this is a different site and I’m not using the admin account but the user account is a WP Administrator…

    Sun 4 Sep 2011 at 19:10 #48571
    Franky
    Keymaster

    Just tried it with a new user with Admin rights: no problem here. Has your account the “Administrator” role?

    Mon 5 Sep 2011 at 11:22 #48572
    Anonymous
    Inactive

    Franky,

    The user account I’m using is set to WordPress Administrator role. Is that what you mean?

    Also, I just tried creating a new user and set to Adminstrator but getting the same message.

    I’ll email you the test login for the new account.

    Thanks

    Tom

    Mon 5 Sep 2011 at 12:18 #48573
    Franky
    Keymaster

    Well, apparently something got messed up so the rights weren’t set by default for the EME plugin upon update. I fixed it in your plugin now and will add some code so that at least the Settings part is visible if no rights are set.

    Thu 3 Nov 2011 at 17:34 #48574
    Anonymous
    Inactive
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